BSB30120 Certificate III in Business

About this Qualification

Every organisation needs people who can communicate clearly, organise their work and use business technology with confidence.

BSB30120 Certificate III in Business builds the practical skills behind clerical, administrative and operational roles. You’ll learn to write workplace documents, create presentations, use business software and digital communication tools, organise information and manage your own work priorities.

You’ll also build the foundations every employer looks for: critical thinking in a team, workplace communication, inclusive work practices, workplace safety and looking after your own wellbeing at work.

AFSI is an ADF veteran-owned registered training organisation that has delivered nationally recognised training in Canberra since 1994.

Who this course suits

This course suits you if you:

• are leaving school and want a nationally recognised qualification to start your working life
• are starting out in an administration, office support or customer-facing role
• want to build confidence with everyday business software and digital tools

How your course runs

Stage 1: Face-to-face classes (2 days)
Two days of practical classes with your trainer. Choose a virtual classroom through Microsoft Teams, or an in-person classroom at our Fyshwick training facility.

Stage 2: Finish online (your pace)
Complete your self-paced online learning and assessments in the learning portal (aXcelerate). You have up to 12 months from enrolment to complete everything.

Your face-to-face classes give you a strong start with your trainer, then you build on them online at a pace that suits you.

Units of Competency

To complete the qualification, you’ll complete the 13 units below.

Core Units (6)

• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBSUS211 Participate in sustainable work practices
• BSBTWK301 Use inclusive work practices
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engage in workplace communication

Elective Units (7)

• BSBTEC201 Use business software applications
• BSBTEC202 Use digital technologies to communicate in a work environment
• BSBTEC301 Design and produce business documents
• BSBTEC303 Create electronic presentations
• BSBWRT311 Write simple documents
• BSBINS302 Organise workplace information
• BSBPEF301 Organise personal work priorities

Already experienced?

If you already have the skills this course covers, you may be eligible for recognition of prior learning (RPL). Partial RPL recognises skills you already hold, based on evidence you provide during your course. For full RPL, email your duty statement, current CV and any relevant qualifications (with transcripts) to reception@afsi.com.au, and we’ll contact you to talk through your options.

Full RPL candidates receive 50% off the course fee.

If you’ve completed any of these units before, in another qualification, you may be eligible for credit transfer. Send your transcript to reception@afsi.com.au.

Serving or served in the ADF or AFP?

AFSI is ADF veteran-owned, and we know how much your service experience is worth. Current and former ADF and AFP members receive a $500 discount. Send your Service Record to reception after you apply, and ask us about RPL.

Who can apply

Open to Australian citizens and permanent residents living in Australia. Please send proof of citizenship or residency when you apply. AFSI is not a CRICOS provider, so we can’t enrol international students.

What you will achieve

When you successfully complete all 13 units, you’ll receive the nationally recognised BSB30120 Certificate III in Business. If you only complete some units, you’ll receive a Statement of Attainment for the units you complete.

How to apply

• Apply online. Choose a course date below and select ‘Enrol Myself’ to submit your enrolment application.
• Complete a short language, literacy and numeracy (LLN) quiz. It helps us plan any support you need.
• Receive your acceptance and invoice. We confirm your place and send details of your training, fees and obligations.
• Pay your invoice in full. Your enrolment is then confirmed, and you’ll receive access to the learning portal (aXcelerate).

2027 course dates

Each course starts with 2 days of face-to-face classes, followed by self-paced online learning. Choose a date that suits you and select ‘Enrol Myself’ to apply.

The end date shown for each course is the last date to complete your qualification. Can’t see a date that suits you? Call 02 6106 9332.